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FAQ

Start the process with us today

We’ve answered some commonly asked questions here but if you have another enquiry, please use the form below to submit your question and one of our friendly reception members will reach out with a response.

If you’re ready, you can start the process today by request an appointment with one of our psychologists or psychiatrists.

Can I have a consultation from home?

Online sessions are with our psychologists and psychiatrists can be available by phone or video through Telehealth on our Oqea platform. We’ll  schedule a consult with you and send you a link with you once arranged.

Can I claim a psychologist consult on Medicare?

Yes. Medicare rebates for services may also be available for up to 10 sessions per calendar year, under Medicare Better Access to Mental Health. You will need a GP referral and Mental Health Care Plan, or a psychiatrist or paediatrician referral to access the rebate.

Is Oqea Cares a bulk-billing practice?

No. Oqea Cares is a private practice. You can still claim Medicare and Private Health benefits, but a fee will be payable on the day of your consultation.

What are the fees for your psychologists?

Psychology services fees vary depending on the length of the session and the registration type and experience of the practitioner. They currently range from $110-260 per hour. Oqea Cares may review their fees periodically. We recommend you check our psychologist and psychiatrist profiles to see the latest fee information.

THE PROCESS

How Does It Work?

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Fill a Form

Tell us a little more about what you’re looking for, online or over the phone.
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Get Matched

We’ll match your needs with a psychologist or psychiatrist.
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Download

We'll schedule your first in-person or Telehealth session and communicate to you in the Oqea app.

More Info?

Talk to our friendly reception
Mon – Fri: 9am – 4pm